Privacy Policy Last Updated: May 3, 2025 Dr. Chatman ("we," "us," or "our") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://www.drchatman.com, use our health-related services, or interact with us. By using our services, you agree to the terms of this Privacy Policy.
1. Information We CollectWe may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, or other identifiers you provide when you register, contact us, or opt into services like text message updates.
Usage Data: Information about how you interact with our website or services, such as IP address, browser type, pages visited, and time spent.Mobile Information: If you opt into text message services, we collect your phone number and consent to receive messages.Health Information: Information related to medical inquiries, consultations, or health services, handled in compliance with applicable laws (e.g., HIPAA).Other Data: Information you voluntarily provide, such as feedback, survey responses, or customer service communications.
2. How We Use Your InformationWe use your information to:
Provide, maintain, and improve our health-related services, including medical consultations or patient communications.Communicate with you, including sending promotional messages, appointment reminders, or responses to inquiries.Process transactions and fulfill service requests.Personalize your experience, such as tailoring health-related content or offers.Analyze usage trends to enhance our website and services.Comply with legal obligations, such as HIPAA, or protect our rights.
3. Data Sharing and DisclosureWe may share your information with third parties or affiliates under the following circumstances:
Service Providers: We share information with trusted subcontractors who assist with support services, such as customer service, payment processing, or website hosting.
Medical Partners: We may share health-related information with authorized partners (e.g., laboratories or specialists) to provide services, in compliance with applicable laws.Legal Requirements: We may disclose information to comply with applicable laws, regulations, or legal processes, or to protect our rights, safety, or property.Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
Text Messaging Data Exclusion: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
4. No Sharing of Mobile Information for MarketingTo ensure compliance with privacy standards, we explicitly state:No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Your Choices and RightsYou have the following rights regarding your information:
Opt-Out: You may opt out of marketing communications, including text messages, by following the unsubscribe instructions in our messages or contacting us at [email protected].
Access and Update: You may request access to, correction of, or deletion of your personal information, subject to legal limitations.Cookies: You can manage cookie preferences through your browser settings.
To exercise these rights, please contact us at [email protected].
6. Data SecurityWe implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse, including compliance with HIPAA for health-related data. However, no system is completely secure, and we cannot guarantee absolute security.
7. International Data TransfersIf you are located outside the United States, your information may be transferred to and processed in the United States. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
8. Children’s PrivacyOur services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.
9. Changes to This Privacy PolicyWe may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.10. Contact UsIf you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:Ask Dr. Chatman
17603 W. 10 Mile Rd, Southfield, MI 48075
Email: [email protected]
Phone: 248-569-8420